Trucking Freight

When shipping freight, there are times when numbers do tell the story.  Holland leads the field with the most next-day service lanes in the region with 3,348 next-day lanes in and between these 21 states.

Our next-day service takes the kinks out of your supply chain. Orders placed on Monday morning can be shipped and delivered on Tuesday often before noon with standard service. Your customers will be delighted with how quickly products get to market.

Equally important is the next-day reliability you count on from Holland, a YRC company. We deliver over 97% on time against the most stringent next-day transit times in the region. The result? Production lines stay on schedule and retail inventory can be restocked–with confidence–based on demand.

What do supply chain decision-makers really need?

According to third-party and YRC research, the answer is constant, no matter what the economic environment:

• Effective collaboration
• Complete visibility
• Flexible solutions that optimize resources, and
• Consistently reliable execution.

Speaking to a regional meeting of the Institute for Supply Chain Management in Columbus, Ohio, Tim Haitz, vice president of field sales east for YRC, explained that the Yellow Shipping network and YRC solutions are designed with those areas in mind.

“The supply chain environment is increasingly complex and fragmented,” Haitz said, “and many of our customers are trying to do more with smaller staffs.”

Given that, Haitz said, it’s important to work with providers who have the expertise needed to handle complex logistics challenges, and the flexibility required for customized solutions.

“Everyone in transportation and logistics has had to look at new ways to build flexibility into their supply chains,” he said. “Bottom line, it comes down to simple reliability. For a world-class supply chain, you want simple-to-engage processes that perform reliably, with metrics in place to allow ongoing management.”

Looking forward, Haitz said the move toward green supply chains can help efficiencies and the environment, and he encouraged attendees to work with transportation partners willing and able to collaborate on sustainability measures.

Story provided by a US apparel manufacturer:

I thank Wendy for reaffirming my choice of Yellow Freight. It’s one thing when a transportation provider drops the ball; it’s how you react that defines you.

One recent morning, a shipment scheduled for a 7:30 a.m. delivery at a warehouse-style retail outlet was not in sight. That meant the store would not accept the shipment until the following day, and I would lose the day’s sales and have to pay for the day’s floor space.

I called Wendy at YRC as soon as I learned of the problem. Wendy located the shipment and learned it could be delivered around 9:30 a.m. Then she called the store manager. I’m not sure what she said, but she persuaded him to allow the merchandise to be delivered later that morning.

Taking no chances with the delivery, Wendy jumped in her car and drove to the store location, arriving at the same time as the driver. I was amazed. She called me from the store, offering to help unload the racks and get the merchandise set up, while apologizing and reaffirming that the situation would be addressed internally at YRC.

Wendy truly cares about my business and that makes a huge difference to me.

While all our YRC employees work hard to ensure shipments are delivered on time and damage-free, unfortunately errors occasionally occur. When that happens we work hard to make it right. That’s part of confidence delivered.